Guide for getting started

Your Account

• Store Credit
• Gift Cards
• How do I edit my personal information?
• How do I subscribe & unsubscribe to your Newsletter?

Reviews

• How can I leave a review for a service provider on MariDeal?

Bookings

• How to
• Group Bookings

Payments & Refunds

• I have a Store Credit - How do I use it?
• What if the local service provider cancels the activity or excursion booking?
• My credit card is not being accepted, what should I do?
• Is it secured to pay online?
• I have made my payment by Internet Banking or Bank Deposit but I have not received any confirmation.

Loyalty Program

• MariDeal Rewards - Loyalty Program
• How do I use my reward points ?
• How does MariWikenn works?

Troubleshooting

• Can you please resend my booking confirmation details?
• Trouble logging in on the mobile app

Useful Information

• COVID-19 Safety Protocol
• Welcome to MariDeal
• Are the prices on MariDeal already discounted?
• How do I pay for my booking?
• How often do prices change?
• Can I make a group reservation for myself including non-Mauritian citizens or tourists?

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After booking

• Amendment requests
• Cancellation requests
• I have received an email saying my Booking is Pending Confirmation
• The merchant did not have my booking when I arrived
• I have not received my booking confirmation mail, how should I proceed?
• Do I need to reconfirm my booking before arrival?

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How to Succeed using MariDeal

• Festive Season Promotion